Mark Veenman and Michael Nieminen, founders of PianoCal, live in Canada's silicon valley: Ontario's Waterloo Region. Mark runs a very successful piano service business in the region (check out Apollo Piano). Michael has a strong operations management and technology background in industries with geolocation and scheduling challenges, having held roles including President and COO, CIO, Director of Operations, and Director of Technology.
PianoCal is a response to many clients asking Mark for a more convenient way to book appointments, and Mark's desire to reduce downtime in his vehicle, reduce time on the phone, reduce telephone tag, and reduce his biggest overhead item: running his vehicle. In the 15 years since starting his piano service company, Mark has witnessed the slow but steady decrease in efficiency of the traditional phone in contacting clients and setting up appointments. At the same time he has witnessed the steady ascendancy of the smartphone in conducting everyday business.
We are excited to introduce you to PianoCal. The software has solved numerous problems for piano craftsmen and has revolutionized how their clients book appointments. Technicians can now service more pianos in a shorter timeframe or arrive home earlier, with less fossil fuel burned.
Our subscribers spend more time doing the things they love and earn a greater income at the same time.